Frequently Asked Questions

About SpeakMyDialect
We only work with experienced interpreters who have experienced on lots of languages before they joined our platform, you will be getting the quality output that you get any other places.
We are a start-up that simply connecting the right Interpreters with the right clients.
We currently only service in metro Harare.
The Benifits of SpeakMyDialect
We want to provide specialized services by our experienced Interpreters.
To find the right Interpreter, you first enter the language, dialect and the date you are available, then we will list the interpreters who match the specific language and dialect and let you choose who to contact.
No. We provide professionals matched to your need and interested in your language and dialect, but the final choice is up to you.
About Our Web Site
"My SpeakMyDialect" is your personal space on our Web site where SpeakMyDialect keeps your profile information secure for you. This is the place for you to:
  • Review your dialect Requests.
  • Review your previously matched interpreters.
  • Add your new address, phone number or e-mail address to your personal profile.
  • Change your password or property profile information.
The Resource Center is a vault of articles, pictures, videos and project tools providing insights and advice across a wide variety of topics. You can read articles, get advice from your neighbors and industry experts and discover tips to help connect with local services.
Managing Your Relationship with a Interpreter
The decision to stop a project will have to be worked out between you and the Interpreter. Expect to pay for work and materials performed up to that point. We ask that you remember to come back to our website to complete your Ratings & Reviews survey.
Your feedback is vital to the quality of service our member professionals provide. As with any credible grievance process, we first evaluate both sides of the story before making a final decision. Often, an unpleasant experience is the result of a simple misunderstanding between the two parties. However, if there is a negative trend against the service professional, we reserve the right to remove a interpreter from our network.
Ratings and Reviews
Ratings & Reviews are perhaps the most important service we offer to our users. They help us keep track of the quality of service provided by our member interpreters. For all requests you place with SpeakMyDialect, you'll be asked to submit Ratings & Reviews for the interpreter. When you do, you not only help other consumers make the right choice, you also contribute to the overall quality of service we offer.
When you're ready. Because it's hard for us to know exactly when your job is done, we may ask you to submit your Ratings & Reviews before you're ready. Once your job is complete, you can always visit the SpeakMyDialect website to close your job and complete your Ratings & Reviews at that time.
Pricing
You are not charged for this service because interprters pay advertising fees to participate in SpeakMyDialect's network. Interpreters specify the type of work they do and the geography they serve. SpeakMyDialect provides new customer leads that match these requests and service professionals pay a fee for each lead they receive. These fees do not affect your estimate.
Pay close attention to bids and contracts. It is your responsibility as a customer to get bids, and all prices should be clearly stated. If something is unclear to you, ask questions.